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How do you feel about exclamation marks?
I read something about exclamation marks in the Guardian yesterday which helped me understand my hypocritical relationship with them.
You see, at work I spend quite a bit of my time deleting them from other people’s writing. I have even written a fascist style guide outlawing them except under all but the most extenuating circumstances. At work, I think exclamation marks look puppy doggishly over-excited, unprofessional and hyperbolic. ‘Six out of ten of our visitors think that the new pot plants look great!’. Indeed.
But at home, at home… exclamation marks are my guilty secret. They litter my emails and hand written notes (‘Remember to buy bread!’) and I battle to keep them out of this blog. On dark days, I even use double and triple exclamation marks.
However, as Stuart Jeffries article notes, this is because exclamation marks are friendly. They add emotion and friendliness to a plain old boring dull sentence. I’d like to think that this theory explains away my addiction to exclamation marks in my private life.
Work is another matter though, and I feel increasingly alone in my raging against the exclamation mark in the workplace. I fear what will happen when exclamation marks take over the world of work. When you’re free to shamelessly use an exclamation mark in the work domain, where do you go next for that added touch of friendliness outside of it? It’s like swear words losing their impact through over-use.
If we don’t act now to stop the rise of exclamation marks in the professional world, there’s a good chance we’ll be using emoticons in every day written language in a few years time and I’ll be deleting them from work reports not long after that.
Terrible !! ;)
Tags: language matters
April 30th, 2009 at 5:22 pm
what you never got an emoticon at work!! I noticed people had drawn a smiley face next to someone’s name on and internal envelope the other day!
I got a very concerning email recently from a distant work aquaintance that concluded with kiss “x” !and indeed !!!
April 30th, 2009 at 5:33 pm
Oh, don’t worry I get emoticons in emails from colleagues. It’s getting them in more formal communications I worry about. I’ve been removing exclamation marks from things like reports, marketing material, funding applications etc…. Can you imagine: We’d like to apply for a grant of £10,000 :) Without this money, we’d be forced to cut our services :(
May 5th, 2009 at 4:27 pm
I’m prone to the odd ’screamer’ (as we used to call exclamation marks back in the day when we sent our completed stuff off to the compositors), but I will never, NEVER use an emoticon.
May 5th, 2009 at 8:26 pm
And now you’ve committed yourself to that ISBW, we’ll ALL be keeping a watch on you… !!! ;)